The Wandering Support program has a national information and photo database. It operates 24 hours a day, seven days a week, with a toll-free crisis line. It works through Alzheimer’s Association chapters across the country, law enforcement and other emergency responder agencies.

The Wandering Support program includes identification products such as jewelry (necklaces and bracelets), wallet cards, and clothing labels with the toll-free 800 number on them.

The Alzheimer’s Association Wandering Support Response

Anyone who finds the lost person calls the toll-free number shown on the identification product the person is wearing. They alert the family or caregiver listed on the database. The Wandering Support program sends the missing person’s photograph and information and to local law enforcement agencies.

Local Alzheimer’s Association chapters provide family support and assistance while police conduct the search and rescue.

Cost of the Wandering Support Program

To get started with the program, you’ll first buy a medical ID, which includes jewelry, wallet cards, or shoe tags. You’ll then choose a membership plan, which costs about $25 per year for the Basic plan, $50 per year for the Advantage plan, and $75 per year for the Advantage Plus plan.

Contacting the Wandering Support Program

You can contact the Alzheimer’s Association at 800-432-5378. You can also register online at medicalert.org/alz.